The Official Evolution of Tigerpaw

Tigerpaw PSA, Reimagined for the Cloud Era

When Rev.io acquired Tigerpaw Software, we didn't just rebrand it — we rebuilt it from the ground up. Everything you loved about Tigerpaw's depth and flexibility, now in a modern, cloud-native platform built for MSPs, CSPs, and Security Integrators.

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What Happened to Tigerpaw Software?

In 2022, Rev.io acquired Tigerpaw Software — a beloved PSA platform that had served MSPs, telecom providers, and security integrators for over two decades. Tigerpaw was ahead of its time: a powerful, all-in-one service management tool that understood the complexity of running a service business better than almost anything else on the market.

"For years, service providers trusted Tigerpaw to run their business. We built Rev.io to honor that trust — and take it further than a desktop platform ever could."

But the world moved to the cloud — and Tigerpaw, as a desktop-first platform, faced real limits on how far it could go. No mobile access for field technicians. No native usage-based billing. No real-time integrations with modern RMM and security tools.

Rev.io made that leap possible. We took everything Tigerpaw got right — the depth of service management, the ticketing workflows, the billing flexibility — and rebuilt it as a modern, cloud-native platform. Tigerpaw customers can continue running on the legacy platform, and when they're ready, they can migrate to everything Rev.io has built.

Rev.io Platform Stack

What Tigerpaw Couldn't Do. Rev.io Can.

This isn't just a migration — it's a platform leap.

Tigerpaw — The Reality
  • Desktop-only — no mobile access for field techs
  • No native telecom or usage-based billing
  • Limited cloud integrations
  • Manual reporting, no real-time dashboards
  • No built-in payment processing
  • No AI-powered ticket triage or automation
  • No integrated RMM or endpoint security
Rev.io — The Evolution
  • Fully cloud-based — any device, anywhere
  • Native telecom & usage-based billing built in
  • Open API + integrations with RMM, EDR, and accounting
  • Real-time dashboards and ops analytics
  • Integrated payments — get paid faster, reduce AR
  • Revii AI — built-in automation and intelligent triage
  • Cyber Protect — RMM, EDR, and backup in one platform

What You Loved About Tigerpaw, Evolved

The core capabilities that made Tigerpaw great are alive and well in Rev.io — rebuilt for the way service businesses operate today.

 

Service Desk

Manage tickets and track time in one workflow — with SLA automation, escalation rules, and full billing integration.

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Time & Expense Tracking

Capture every billable hour with automated time tracking tied directly to tickets and projects.

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AI Assistant

Automate routine tasks, generate insights, and improve service delivery with AI-powered recommendations.

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Mobile Enabled

Manage tickets, update work, and stay connected from anywhere with mobile-enabled workflows.

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Scheduling & Dispatch

Optimize technician workloads and assign resources efficiently with automated scheduling tools.

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CRM

Manage client relationships with full visibility into accounts, history, and service activity.

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PSA Integrations

Connect your PSA platform with tools like Pax8, QuickBooks, and more to unify your tech stack.

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Tax Calculator

No guesswork — just accurate tax on every invoice, calculated automatically and kept current.

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Customer Portal

Give clients real-time visibility into tickets, updates, and service activity with a self-service portal.

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Project Management

Plan, track, and execute projects with full visibility into tasks, timelines, and resources.

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Analytics & Reporting

Gain real-time insights into performance, profitability, and service trends across clients.

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Workflow Automation

Automate repetitive processes and streamline service delivery across your entire operation.

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Rev.io is helping us bring insane power to a single pane of glass! The days of alt-tabbing to other portals is just going away! The efficiency, and margins just continue to build everyday! Don't waste your time looking at other products! Everything you need is right here!
JA
John Albert
CTO, Aheliotech
Rev.io

Built for the Same Businesses Tigerpaw Served

Rev.io was built from the ground up for the service providers Tigerpaw knew best — with deeper capabilities for each.

 
MSPs & Managed Service Providers

Managed IT, Modernized

If you ran your managed services on Tigerpaw, Rev.io picks up where it left off — with better automation, mobile dispatch, and deep RMM integrations. Everything your team needs without the extra tools.

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Telecom, VoIP & CSPs

Built-In Telecom Billing

Rev.io was built by a telecom billing company. Complex rated usage, UCaaS invoicing, carrier reconciliation — this is core to Rev.io, not an add-on. No other PSA comes close.

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Security Integrators

Service + Security, Unified

Service scheduling, recurring billing, contract management, and monitoring — built for physical security and alarm companies in one platform. Stop managing five tools to do one job.

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For Current Tigerpaw Customers

Already a Tigerpaw Customer?

You can continue using Tigerpaw — and when you're ready, Rev.io has a dedicated migration path designed specifically for your workflows, data, and team. No forced cutover. No data loss. Just a better platform waiting for you.

Full data migration support Dedicated onboarding team Your workflows, your timeline
Talk to Our Migration Team →

Tigerpaw & Rev.io — Your Questions Answered

Everything you've been wondering about the acquisition, the platform, and what comes next.

Did Rev.io acquire Tigerpaw Software?
Yes. Rev.io acquired Tigerpaw Software in 2022. Tigerpaw's business logic, customer workflows, and two decades of service-provider expertise directly shaped the Rev.io platform that exists today.
What happened to Tigerpaw PSA?
After the acquisition, Rev.io rebuilt the PSA experience from the ground up as a modern, cloud-native platform. Tigerpaw customers can continue using the legacy desktop platform or migrate to Rev.io for full cloud capabilities, mobile access, and ongoing product investment.
Is Tigerpaw still supported?
Tigerpaw customers can continue using the legacy platform. However, Rev.io is where all new investment, features, and innovation is happening. We recommend migrating when you're ready to take full advantage of what the modern platform offers.
Can I migrate my Tigerpaw data to Rev.io?
Yes. Rev.io has a migration process designed specifically for Tigerpaw customers. Contact our team to discuss your data, workflows, and timeline. We support transferring your complete data history — tickets, customers, contacts, contracts, and billing records.
What's the difference between Tigerpaw and Rev.io?
Tigerpaw was a powerful desktop-based PSA. Rev.io is a cloud-native platform that includes PSA, usage-based billing, integrated payment processing, RMM integrations, and AI-powered automation — accessible from any device, anywhere. It's what Tigerpaw always wanted to become.
Who was Tigerpaw Software designed for?
Tigerpaw served MSPs, CSPs, security integrators, and other business service providers. Rev.io was built for the same audiences — with deeper capabilities across PSA, billing, payments, and security, all under one platform.

Ready to See What Tigerpaw Evolved Into?

Book a demo and we'll show you exactly how Rev.io compares to where you are today — and where you can go. No sales pressure, no pitch deck. Just the platform.

AI-Native
Mobile-Enabled
Cloud-Based
Managed Security
Built-In Community
CommerceHub
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