HaloPSA Alternative

The HaloPSA Alternative
Built for How MSPs
Actually Grow

Rev.io is a PSA platform built for MSPs who sell more than managed IT. Ticketing, billing, payments, and security — fully connected, one subscription. Native usage-based billing for VoIP, UCaaS, and connectivity. Automated AR. RMM + EDR + Backup included. No workarounds, no bolt-ons, no growth ceiling.

VoIP, UCaaS & connectivity billing — natively
Automated AR — from invoice to collected cash
RMM + EDR + cloud backup included
See Rev.io in Action Compare Features

No commitment. 30-minute demo tailored to your service mix.

Rev.io PSA platform dashboard
20+ years
Telecom billing expertise

Trusted by MSPs across North America

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Which MSP Are You?
Rev.io Is Built for Both Types of MSP

Whether you're scaling managed IT or expanding into multi-service — you've outgrown what HaloPSA can do.

Multi-Service MSP

Expanding Into VoIP, UCaaS, or Connectivity

HaloPSA was built for managed IT ticketing. The moment you start selling VoIP lines, UCaaS seats, internet circuits, or usage-tiered cloud services, you hit a billing wall. You're exporting to spreadsheets, running a second billing system, or leaving margin on the table every billing cycle.

Rev.io natively rates CDRs, bills usage tiers, and consolidates all service types onto one invoice. Built on 20+ years of telecom billing infrastructure.

Learn about billing
Managed IT MSP

Scaling a Pure Managed IT Business

Even if you're 100% managed IT today, HaloPSA means chasing invoices manually — Stripe and GoCardless are payment acceptance, not AR automation. There's no RMM or EDR built in. And the moment any client asks about VoIP, cloud, or connectivity, you're stuck.

Rev.io automates collections, integrates payments through TRX Services, includes Cyber Protect (RMM + EDR + Backup), and handles any service type you add next.

Learn about the platform
Where HaloPSA Falls Short
Four Gaps You Shouldn't
Have to Work Around

These are the moments that push MSPs to start looking for something better.

01 · Multi-Service MSPs

No Native Usage-Based Billing

HaloPSA invoices flat-rate IT contracts well. VoIP minutes, UCaaS tiers, internet overages, usage-rated cloud — none of it. You're exporting to spreadsheets or running a second billing system, and rebuilding that process every month.

Billing
02 · All MSPs

Payment Acceptance ≠ AR Automation

HaloPSA connects to Stripe and GoCardless — that's payment acceptance, not accounts receivable automation. Retry logic, collections workflows, past-due escalation — you're managing those manually. Cash sits in limbo while you chase it.

Payments
03 · All MSPs

Security Tools Are a Separate Problem

HaloPSA doesn't include RMM, EDR, or cloud backup. You're managing security tools in a completely separate platform — separate vendor, separate pricing, separate billing to clients. Rev.io Cyber Protect fixes this with endpoint-based pricing built in.

Security
04 · Growing MSPs

A Growth Ceiling Built Into the Platform

Every new service type you add with HaloPSA becomes another workaround. Most MSPs don't plan to expand — clients ask for VoIP or cloud and you figure it out. With Rev.io, every service type you'll ever sell is already handled natively.

Platform
Head-to-Head
Rev.io vs. HaloPSA — The Full Picture

Ten capabilities. No spin. Judge for yourself.

Capability Rev.io HaloPSA
Usage-based billing (VoIP, UCaaS, internet)
✓Native · 20+ Yrs
✗Flat-rate only
Automated AR & collections
✓Built-in · TRX Services
✗Not available
Integrated payment processing
✓Native Integration
⚠ PartialStripe / GoCardless
Multi-service invoicing (IT + VoIP + cloud on one bill)
✓One invoice, all services
✗IT-focused only
RMM + EDR + Cloud Backup (security platform)
✓Cyber Protect
✗Not available
Metered usage rating & CDR processing
✓Rate Decks · Auto-Billing
✗Not available
Service desk & ticketing
✓
✓
AI workflow automation
✓Revii · Digital Workforce
✓AI included
Invoice template customization
✓Full branding control
⚠ Basic
Parent/child account support
✓Available now
⚠ Limited
Why MSPs Switch
Four Things Rev.io Does
That HaloPSA Simply Doesn't

The specific moments that make the decision clear.

Billing Foundation

A Billing Engine Built on 20 Years of Telecom

Rev.io didn't add billing to a PSA. We built a PSA on top of a proven billing engine. Usage rating, CDR processing, and multi-service invoice consolidation are the foundation — not an add-on. No other PSA can say that.

Revenue Operations

Quote to Collected Cash — One Workflow

Close a deal: the quote becomes the billing config. Invoice generates: automated collection kicks in. No exporting, no re-entering, no chasing. Revenue flows from sold to invoiced to collected without manual intervention.

Multi-Service Billing

One Invoice for Every Service You Sell

Managed IT. VoIP. UCaaS. Internet. Cloud backup. Rev.io rates and consolidates all of it into a single accurate invoice per customer. Your clients see one clean bill. HaloPSA customers see a workaround.

Cyber Protect

Security That Scales With Your Clients

Endpoint-based RMM, EDR, and cloud backup — priced to flex with your customer base, billed through the same platform. No separate contract, no security bolt-ons, no vendor juggling. HaloPSA doesn't offer this at all.

Ready to see it for your service mix?

Schedule Your Demo
The Full Platform
Everything in One Platform. Nothing Bolted On.

One subscription replaces the disconnected tools HaloPSA leaves you to manage separately.

Telecom-Grade Billing Engine

Rate CDRs, bill usage tiers, handle overages, and invoice for VoIP, UCaaS, and internet natively. The billing system HaloPSA users build workarounds to replace.

Learn more

Automated AR & Payments

TRX Services AR automation moves invoices to collected cash — retry logic, collections workflows, and reconciliation. Not a payment widget. A full accounts receivable engine.

Learn more

AI-Powered PSA (Revii)

Full ticketing, SLA management, dispatch, and time tracking — with Revii automating repetitive workflows so your techs focus on delivering value, not filling out forms.

Learn more

Quoting & CPQ

Configure complex service bundles, send branded quotes with e-signatures, and connect them directly to billing so what you sold is exactly what gets invoiced — zero gap, zero re-entry.

Learn more

Inventory & Project Management

Asset tracking, purchase orders, project management, and custom fields on every object — the operational depth to run your entire business from one platform.

Learn more

Cyber Protect (RMM + EDR + Backup)

Endpoint-based RMM, EDR, and cloud backup that flexes with your customers — not your vendor's contract. Everything billed through the same platform. HaloPSA can't offer this.

Learn more
20+
Years of telecom
billing expertise
1
Invoice for every
service you sell
3-in-1
PSA, billing &
security in one platform
60d
Typical guided
migration timeline
Common Questions
Questions MSPs Ask Before They Switch

We cover both audiences: pure managed IT MSPs and those adding multi-service offerings.

I only do managed IT — why would I switch from HaloPSA?
Three gaps. First, HaloPSA connects to Stripe and GoCardless for payment acceptance — but there's no automated accounts receivable engine, no retry logic, no collections workflow. You're still chasing invoices manually. Second, HaloPSA has no RMM, EDR, or cloud backup — your security stack lives in a completely separate platform. Third, the moment any client asks about VoIP, connectivity, or cloud, HaloPSA won't be able to bill for it. Rev.io solves all three today.
We sell VoIP and connectivity — what does Rev.io do that HaloPSA can't?
Rev.io natively rates CDRs (call detail records), bills VoIP usage by minute or tier, handles UCaaS seat counts, internet overages, and connectivity charges — and consolidates all of it onto one invoice per customer alongside your managed IT services. HaloPSA handles flat-rate invoicing only. Any usage-based billing requires a manual export, a second billing system, or a workaround you rebuild every month.
How is Rev.io different from other HaloPSA alternatives?
Most PSA alternatives are still ticketing-first platforms with billing add-ons. Rev.io started as a telecom billing company with 20+ years of billing infrastructure before building the PSA layer. That means the billing engine — usage rating, multi-service invoicing, AR automation, payment processing — is the core of the platform, not a feature added later. That's a structural difference, not a positioning claim.
Will Rev.io's ticketing match what we have in HaloPSA?
HaloPSA has an excellent service desk UI — we're not going to pretend otherwise. Rev.io includes full ticketing, SLA management, dispatch, time tracking, and project management, plus Revii AI to automate repetitive workflows. The question worth asking: is best-in-class UI worth the billing wall, the missing AR automation, and the absent security platform? Most MSPs who switch say it isn't.
How long does migration from HaloPSA take?
Typical guided migrations run 60–90 days. The Rev.io implementation team manages the full process — customer data, billing configurations, service contracts, and historical records all come with you. There's no DIY migration requirement or professional services firm to hire separately.
What happens to my RMM integrations when I switch?
Rev.io integrates with leading RMM platforms, so you can keep your existing endpoint management stack and gain a dramatically better billing, payments, and PSA platform on top of it. Or you can migrate to Rev.io Cyber Protect for a fully integrated endpoint security solution — RMM, EDR, and cloud backup — with endpoint-based pricing built into the same subscription.
Get Started

See the Platform Built for
How Your MSP Actually Bills.

Schedule Your Demo

No commitment required. Tailored to your business and service mix.

30 minutes. We'll show you exactly how Rev.io handles your service mix — whether that's pure managed IT or a full stack of VoIP, cloud, and connectivity.

  • ✓ Native billing for every service type you sell
  • ✓ Automated AR — invoices to collected cash
  • ✓ Security platform included (RMM + EDR + Backup)
  • ✓ Guided migration from HaloPSA in 60–90 days