ConnectWise Alternative for MSPs

The ConnectWise Alternative
That Actually Replaces It.

Rev.io is the all-in-one PSA, billing, payments, and security platform MSPs switch to when they're done paying for ConnectWise Manage plus ConnectBooster, ConnectWise Sell, and everything else it takes to make it functional.

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Trusted by MSPs, CSPs & Service Providers Across North America

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Why MSPs Are Switching

ConnectWise works — until it doesn't.

If you're evaluating a ConnectWise Manage alternative, you're probably dealing with one of three things: a contract you regret, a stack of add-ons that cost more than the base license, or a billing engine that breaks the moment a customer asks for VoIP. Rev.io is built to replace ConnectWise entirely: PSA, billing, payments, quoting, and security in one subscription. No ConnectBooster. No ConnectWise Sell. No workaround for usage-based billing.

Which MSP Are You?

Rev.io Is Built for Both Types of MSP

Whether you're scaling managed IT or expanding into multi-service — you've outgrown what ConnectWise offers on its own.

Multi-Service MSP

Expanding Into VoIP, UCaaS, or Connectivity

ConnectWise was built for managed IT time-and-materials billing. The moment you add VoIP lines, UCaaS seats, internet circuits, or any usage-based service, you hit a wall. ConnectWise simply cannot bill for it natively. You're either running a second billing system or leaving revenue on the table every cycle.

Rev.io natively rates CDRs, bills usage tiers, and consolidates all service types onto one invoice. Built on 20+ years of telecom billing infrastructure.

Managed IT MSP

Tired of Paying for Five Products to Do One Job

You're on ConnectWise Manage, ConnectWise Sell, ConnectBooster, and maybe something else for billing reconciliation. Each is a separate contract, a separate login, a separate bill. If your ConnectWise renewal is coming up and you're wondering what you're actually paying for — this is the moment MSPs typically look for a better way.

Rev.io replaces your entire ConnectWise stack: PSA, quoting, billing, and payments. One platform, no add-on tax.

The ConnectWise Problem

Sound familiar?

If you're evaluating ConnectWise alternatives, you've probably hit at least one of these walls.

You're Locked Into a Contract You Regret

ConnectWise is known for multi-year agreements with aggressive auto-renewal clauses. MSPs often discover they're contractually trapped long after they've decided they want out.

Multi-year lock-in + auto-renew = zero leverage

You're Paying for Add-Ons Just to Function

ConnectWise Sell for quoting. ConnectBooster for payments. Third-party tools for anything beyond basic managed IT billing. The platform is only "complete" after you've paid for several more products.

Avg. MSP spends $800–$2,400/mo on CW add-ons

Billing for VoIP or Usage-Based Services Is a Nightmare

ConnectWise was built for time-and-materials managed IT. If you're adding VoIP lines, UCaaS seats, internet circuits, or any usage-based service, you're doing billing manually or in a separate system entirely.

No native usage-based billing — period
Head-to-Head

Rev.io vs. ConnectWise

A side-by-side look at what you actually get — and what you'd still need to buy separately.

Capability Rev.io ConnectWise
AI-powered digital workforce ✓
Revii · Built-In		 ⚠ Preview
Asio/Sidekick still in preview
Usage-based & telecom billing (VoIP, UCaaS) ✓
Native · Telecom-Grade		 ✗
Not Available
Integrated payment processing ✓
Included · TRX Services		 ✗
Requires ConnectBooster ($)
Quote-to-cash automation ✓
End-to-End		 ⚠ Partial
Sell is a separate product ($)
Multi-service billing (IT + VoIP + internet) ✓
Built for Bundles		 ✗
IT-only; no telecom
Service desk & ticketing ✓
Full		 ✓
Mature
Project management ✓ ✓
Inventory & asset management ✓
Full Supply Chain		 ✓
Customer portal ✓ ✓
RMM integration ⚠
Third-party via integration		 ✓
Automate (native)
Contract terms ✓
Flexible		 ✗
Multi-year auto-renew
Implementation complexity ✓
Modern · Guided onboarding		 ✗
Complex setup required
Why MSPs Switch

The reasons they don't look back

These are the four moments MSPs realize they need more than what ConnectWise can offer.

Billing Power

You added VoIP or UCaaS. Your PSA couldn't bill for it.

Rev.io was built as a telecom billing company. That's 20+ years of perfecting usage-based billing before anyone else in the PSA space even tried. If you're selling VoIP, UCaaS, internet circuits, or any consumption-based service, Rev.io is the only PSA that handles it natively. No workarounds, no spreadsheets, no separate billing system.

Total Cost

You calculated what ConnectWise actually costs — all of it.

PSA license. ConnectWise Sell. ConnectBooster. Third-party billing integrations. Implementation and training hours. When MSPs add it all up, the bill is often 3–4x what they expected. Rev.io replaces ConnectWise and all its add-ons with a single platform: quoting, billing, payments, service desk, and AI built in.

Cash Flow

You realized how much faster you could collect.

ConnectWise doesn't process payments natively. You need ConnectBooster or a separate AR tool. Rev.io includes integrated payment processing through TRX Services, so you can go from invoice to collected cash with zero additional software or reconciliation. MSPs typically see significant improvements in days-sales-outstanding after switching.

AI & Automation

You wanted AI that actually works in your platform today.

ConnectWise has been promising Asio and Sidekick for years. Rev.io's Revii digital workforce is built into the platform today, automating workflows across quoting, service delivery, billing, and payment collection. Not a preview. Not a roadmap item. Running now, in production, for MSPs just like yours.

Everything in One Platform

One subscription. No add-ons required.

Everything ConnectWise charges extra for is included — plus the billing and payments engine ConnectWise can never build.

Telecom-Grade Billing Engine

Rate CDRs, bill usage tiers, handle overage calculations, and invoice for VoIP, UCaaS, and internet services natively. The billing engine ConnectWise can't replicate.

Learn more

Integrated Payment Processing

Accept payments, automate collections, and eliminate ConnectBooster from your stack. Rev.io handles AR through TRX Services. Built in, not bolted on.

Learn more

Quoting & CPQ

Build and send quotes, configure complex service bundles, and connect quotes directly to billing. No ConnectWise Sell license needed.

Learn more

AI-Powered Service Desk

Full ticketing, dispatching, SLA management, and time tracking, powered by Revii, Rev.io's AI digital workforce that automates the workflows slowing your team down.

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Inventory & Asset Management

Track equipment, manage purchase orders, and maintain a full audit trail of customer assets across your entire supply chain.

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Cyber Protect (RMM + EDR + Backup)

Scalable endpoint-based security (RMM, EDR, and cloud backup) with flexible terms that let you scale up or down as your customer base changes.

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By the Numbers

MSPs who made the switch

20+
Years of telecom billing expertise
1
Platform to replace your entire stack
$0
Add-on fees for billing or payments
60d
Typical migration timeline
"We were paying for ConnectWise Manage, ConnectWise Sell, and ConnectBooster separately. Rev.io replaced all three. The billing engine alone is worth the switch — we can finally bill for our VoIP lines the right way."
MSP Owner, Mid-Atlantic Region — Former ConnectWise customer
"The contract situation with ConnectWise was a wake-up call. We felt trapped. With Rev.io we're on a platform we'd choose every day — not one we're stuck on."
VP of Operations — MSP, 45 technicians
Common Questions

Questions MSPs Ask Before They Switch

Everything you want to know about moving from ConnectWise to Rev.io.

What is the best ConnectWise alternative for MSPs?
Rev.io is the leading ConnectWise alternative for MSPs who offer services beyond managed IT — especially VoIP, UCaaS, internet, and cloud. Unlike ConnectWise, Rev.io includes native telecom-grade billing, integrated payment processing, and full quoting on one platform, with no multi-year lock-in contracts.
Why do MSPs switch from ConnectWise to Rev.io?
Three reasons come up most. First, ConnectWise can't handle usage-based or telecom billing natively — MSPs adding VoIP or UCaaS hit a wall fast. Second, the total cost of ConnectWise plus required add-ons (Sell, ConnectBooster, etc.) is often 3–4x the base license. Third, multi-year auto-renewing contracts leave MSPs with zero leverage at renewal — and that's by design.
Does Rev.io have the same features as ConnectWise?
Yes — Rev.io covers the full ConnectWise workflow: service desk, ticketing, project management, inventory, quoting, CRM, and customer portal. Where Rev.io goes further: native usage-based and telecom billing that ConnectWise cannot do, integrated payments (no ConnectBooster needed), and AI that's live in production today — not a preview feature.
How hard is migrating from ConnectWise to Rev.io?
Most guided migrations from ConnectWise complete in 60–90 days. The Rev.io implementation team manages the full process — customer data, billing configurations, service contracts, and historical records all come with you. There's no DIY migration or separate professional services firm to hire.
Does Rev.io require a long-term contract like ConnectWise?
No. Unlike ConnectWise's notorious multi-year lock-in agreements with aggressive auto-renewal clauses, Rev.io offers flexible contract terms. MSPs stay because the platform delivers value — not because they're contractually obligated to.
What RMM tools does Rev.io integrate with?
Rev.io integrates with leading RMM platforms so switching your PSA doesn't mean giving up your endpoint management tools. You keep the RMM you rely on and gain a dramatically better billing, payments, and PSA platform. Or migrate to Rev.io Cyber Protect — RMM, EDR, and cloud backup all built into the same subscription.
Get Started

Ready to See What Your PSA
Should Have Been?

Schedule a 30-minute demo and see how Rev.io handles your exact billing, payments, and workflow needs. No generic walkthroughs, just your use case.

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✓ No multi-year lock-in
✓ Guided migration from ConnectWise
✓ Live platform — not a roadmap
✓ Native billing + integrated payments