Odin Receives 2023 CUSTOMER Magazine Product of the Year Award

Published 13 Mar 2023’s Solution to Modernize Cisco BroadWorks Honored for Exceptional Innovation

Atlanta, GA (March 14, 2023) — announced today that TMC, a global, integrated media company, has named Odin as a 2023 CUSTOMER Product of the Year Award winner. Odin is leveraged by communications service providers to simplify, modernize, and automate their Cisco BroadWorks solution. Designed with the unique features of BroadWorks in mind, Odin can help service providers speed up provisioning, improve customer experience, and recapture lost revenue from their Cisco BroadWorks investment.

“We are excited and proud that Odin has been selected by TMC as a CUSTOMER Product of the Year,” said Brent Maropis, CEO of “Cisco BroadWorks is a vital part of many service providers offering, but they are often challenged in evolving new features and working efficiently within the platform to support customers. With Odin, our clients utilize API-driven automation capabilities for provisioning, customer portals, analytics, and other key features. Odin truly helps our clients grow their revenue efficiently and extend the life of their investment in Cisco BroadWorks.”

The 2023 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers.

“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor with a 2023 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Its Odin solution has proven deserving of this elite status and I look forward to continued innovation from in 2024 and beyond.”

ABOUT REV.IO provides configurable billing, customer management, payments, analytics, provisioning, and automation software to telecommunications businesses, IoT companies, wireless and mobility providers, and managed service providers. Our modern cloud-based software delivers the industry’s most complete quote-to-cash experience, enabling our clients to grow their revenue efficiently.

By utilizing’s software platform, API, and partner ecosystem, our clients can efficiently bill their customers, manage products and subscriptions, rate usage at scale, ensure compliant taxation, process payments, run detailed reports, and analyze dynamic data.

For more information on Odin, visit


TMC’s CUSTOMER magazine premiered in September 2012 and is the industry’s new, definitive source for news, product information, and strategies for communications that engage customers and potential customers. Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics, ERP, IVR, social CRM solutions, mobile apps, workforce management and more. Please visit for more information.

About TMC

Through education, industry news, live events and social influence, global buyers rely on TMC’s content-driven marketplaces to make purchase decisions and navigate markets. As a result, leading technology vendors turn to TMC for unparalleled branding, thought leadership and lead generation opportunities. Our in-person and online events deliver unmatched visibility and sales prospects for all participants. Through our custom lead generation programs, we provide clients with an ongoing stream of leads that turn into sales opportunities and build databases. Additionally, we bolster brand reputations with the millions of impressions from display advertising on our news sites and newsletters. Making TMC a 360-degree marketing solution, we offer comprehensive event and road show management services and custom content creation with expertly ghost-crafted blogs, press releases, articles and marketing collateral to help with SEO, branding, and overall marketing efforts. For more information about TMC and to learn how we can help you reach your marketing goals, please visit and follow us on FacebookLinkedIn and Twitter@tmcnet .

For more information about TMC, visit

Company Contact:
Patrick Elliott
VP of Marketing

TMC Contact  
Michelle Connolly
Senior Marketing Manager
203-852-6800, ext. 170


The latest news, technologies, and resources from experts and partners.

Learn how to set up service contracts effectively to maximize ROI in 5 simple steps. Find out how...
This guide helps you optimize profits by maximizing technician utilization using a professional... PSA is the new name for Tigerpaw—expect the same great PSA platform you know and love to...
Today’s telecom industry demands solutions that can simplify and streamline fragmented systems. A...
If your organization is utilizing Cisco Webex for BroadWorks, then Odin could be a solution... provides configurable, automated and customer management solutions to service providers that...
Are you looking for ways to optimize the process of turning up new customers? Do you want to... is excited to announce the launch of version 3.0 of the integration of our billing and...
Discover why was honored with the 2023 Communications Solutions Products of the Year Award.... Odin offers exclusive user experiences for voice services providers and their customers...