Rev.io Strengthens Cyber Protect Suite with Expanded Acronis Alert and Ticketing Automation

Published 16 Jun 2026

Rev.io's Apollo 3 release builds on Acronis integration to help MSPs manage, resolve, and bill for cloud security services more efficiently.

 

ATLANTA, GA — JUNE 16, 2026 — Rev.io, the only provider to seamlessly integrate native communications billing, PSA, RMM, EDR, and secure payment processing — all from a single platform, announced expanded capabilities for Rev.io Cyber Protect, powered by Acronis, as part of its Apollo 3 product release. The update strengthens Rev.io’s Cyber Protect suite by adding new alert and ticketing automation between Acronis and Rev.io PSA, helping MSPs manage cloud security services more efficiently from a single operational platform.

Rev.io Cyber Protect gives MSPs a simpler way to deliver and scale cloud security services by combining backup, RMM, and endpoint protection with flexible month-to-month pricing and integrated service management inside Rev.io. Instead of juggling disconnected security, support, and billing systems, providers can manage services through a more unified operational workflow as customer needs evolve.

With the Apollo 3 release, Rev.io expands its Acronis integration to connect security alerts directly into PSA workflows. Alerts generated in Acronis can now automatically create tickets in Rev.io PSA, giving technicians a centralized place to triage, assign, track, and resolve issues without manually recreating information between systems. The integration also supports closed-loop synchronization, helping ensure ticket and alert statuses remain aligned across both platforms automatically.

As part of this product release, Rev.io is also introducing Revii 2, an interactive operational workspace designed to help MSPs surface insights and take action in real time. Together with integrations like Acronis, Revii 2 helps connect operational, service, and billing data into a more actionable experience — reducing friction for teams managing cloud security services at scale.

“MSPs need cloud security services that are easy to scale, support, and bill without adding operational complexity,” said Usman Zahoor, VP of Channel. “By expanding our Acronis integration with alert and ticketing automation, we’re helping providers manage more of the cloud security lifecycle directly inside Rev.io — from service delivery and issue resolution to customer management and billing.”

“Rev.io and Acronis share a common mission: making it simpler for MSPs to deliver and manage comprehensive cyber protection for their customers,” said Justin Jilg, VP of Alliances at Acronis. “With a modern AI platform grounded in decades of experience in business automation, Rev.io is helping MSPs streamline operations and scale more efficiently. By deepening the integration between Acronis and Rev.io PSA, we’re reducing the operational overhead that has historically made it harder for MSPs to fully operationalize security services. This is exactly the kind of integration that helps our partners grow their security practice with confidence.”

The expanded Acronis alert and ticketing capabilities for Rev.io Cyber Protect are available as part of Rev.io’s Apollo 3 release.

For more information on the integration, visit: https://www.rev.io/products/rmm

About Rev.io

Rev.io is the only provider to seamlessly integrate native communications billing, PSA, RMM, and secure payment processing through a single, AI-native platform. Rev.io enables Communications Service Providers, IT MSPs, and Field Service Integrators to streamline operations, accelerate revenue growth, and deliver standout customer experiences across the entire service lifecycle. Learn more at www.rev.io.

About Acronis

Acronis is a global cyber protection company delivering the only natively integrated cybersecurity, data protection, and infrastructure management platform for managed service providers and IT departments. Acronis solutions are designed to identify, protect, detect, respond, recover and govern IT deployments, ensuring data integrity and business continuity.

A Swiss company founded in Singapore in 2003, Acronis has 15 offices worldwide and employees in 60+ countries. Acronis Cyber Platform is available in 26 languages in 150 countries and is used by over 21,000 service providers to protect over 750,000 businesses. Learn more at www.acronis.com.

 

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