ATLANTA, GA — (May 18, 2026) Rev.io, the only provider to seamlessly integrate native communications billing, PSA, RMM, EDR, and secure payment processing — all from a single platform — today announced that Lyra Communications Group has selected Rev.io to power its billing, automation, and operational management.
Lyra Communications Group, formerly known as Telco Experts, is a technology and telecommunications provider offering voice, data, and managed IT solutions. As the company executes an active acquisition strategy and expands its network of managed service providers, leadership sought a platform that could grow with them — without depending on outside developers or paying professional services fees every time something needed to change.
Built for Teams That Want to Own Their Platform
The driving force behind Lyra's decision was operational autonomy. As the company expanded both its service capabilities and its MSP partner network, the limitations of their previous billing system became a bottleneck. Leadership needed a platform that empowered their team to configure custom fields, generate tailored reports, and build one-off integrations independently — without ongoing reliance on external development.
Rev.io's modern user interface and open API architecture give Lyra's team the flexibility to manage and evolve the platform on their own terms, accelerating adjustments as business needs change.
Key Benefits Driving the Move to Rev.io
- Open API connectivity for seamless integrations with Lyra's internal systems and third-party tools
- Custom field and reporting flexibility, allowing tailored data management without external development
- Automated commission calculations through Rev.io's Agent Bundle
- Improved customer communication with PDF invoices automatically attached to billing emails and accessible within the customer portal
- A modern, intuitive user interface empowering Lyra's team to administer and adapt the platform without ongoing professional services engagement
"Rev.io offers the flexibility, automation, and scalability we need to support our next stage of growth. Their platform allows us to unify our systems, simplify complex processes, and integrate seamlessly with the rest of our technology ecosystem — all while enhancing the experience we provide to our customers and partners."
— Randy Chapman, CEO, Lyra Communications Group
A Unified Foundation for Scale
As Lyra continues executing its acquisition strategy, Rev.io's all-in-one platform positions the company to manage diverse service offerings through a single operational backbone. By combining Billing, PSA, Payments, and RMM capabilities in one unified system, Rev.io provides the operational foundation Lyra needs to scale efficiently across both communications and managed IT services.
"Rev.io is proud to partner with Lyra during this exciting chapter. Our mission is to empower growing providers like Lyra with the tools they need to operate smarter, scale faster, and deliver outstanding customer experiences."
— Evan Rice, President & COO, Rev.io
About Lyra Communications Group
Lyra Communications Group (formerly Telco Experts) is a technology and telecommunications provider offering innovative voice, data, and managed IT solutions. Through strategic growth and acquisitions, Lyra continues to expand its footprint as a leader in unified communications and managed services.
About Rev.io
Rev.io is the only provider to seamlessly integrate native communications billing, PSA, RMM, and secure payment processing through a single, AI-native platform. Rev.io enables Communications Service Providers, IT MSPs, and Field Service Integrators to streamline operations, accelerate revenue growth, and deliver standout customer experiences across the entire service lifecycle. Learn more at www.rev.io.