What is Rev.io Summit?

Updated May 23, 2026

Running an MSP or CSP right now is a grind. Margins are tightening at the same time customers are demanding more, vendors keep consolidating around you, and AI is rewriting the back office whether you're ready or not. Most industry events don't actually help you sort any of that out.

Rev.io Summit is built for the people who have to. Three days in Atlanta with 400+ service provider operators in the room, hands-on product training, real conversations with peers running the same kind of shop, and a first look at where the Rev.io platform is going next year.

If you're trying to figure out whether it's worth booking your flight, you're in the right post. We're covering what Summit is, who shows up, what's on the agenda, why this year matters more than usual, and how to lock in early-bird pricing before it goes.

What Rev.io Summit Actually Is

Rev.io Summit is the annual gathering for MSPs, CSPs, security integrators, and service providers running operations in the converged telecom and IT space. Summit 2026 runs September 1-3 at the Renaissance Atlanta Waverly Hotel & Conference Center in Atlanta, Georgia.

It's a three-day event with 400+ attendees, 40+ speakers, and 30+ sessions spread across eight tracks. Now in its 13th year, it's grown from a customer summit into a working event for anyone in the service provider community.

This isn't a sit-in-the-back conference. You'll spend three days working on the back end of your business: billing, automation, AI, security, and the operational stack that keeps the lights on. The 2026 theme is Prepare for Tomorrow. Translation: come ready to look at the work you're doing today and walk out with a sharper plan for the next year.

Who's Actually in the Room at Rev.io Summit

Summit isn't a vendor floor. It's a room of operators running real shops, making real decisions about what to buy, who to hire, and where to grow.

Here's how the audience breaks down based on Summit 2025 data:

1. 75% are decision-makers. This isn't a room of analysts and influencers. It's CEOs, owners, presidents, and VPs who can sign a check or change a process when they get back to the office.
2. 74% are MSPs and CSPs. Three out of every four people you meet are running a service business that looks a lot like yours: 44% communications service providers, 30% MSPs, 16% security integrators, and 10% other tech and business services.
3. Sized for actual conversations. At 400 operators, the event is small enough to find the people you came to meet without losing them in a crowd, and big enough that you'll find peers you didn't know you needed.

That mix is the value. Most attendees walk out by the end of the week with partnership ideas, vendor leads, and at least one new playbook they didn't have on Monday.

What You'll Walk Out With After Three Days

Every session at Summit is built around something you can use the week you get back. Real plays from people running the same kind of shop, walking you through what works in their environment and what doesn't.

Here are the four things you'll get out of being there:

1. Hands-on product training with the people who build it. Workshops are run by the Rev.io team, including engineers and product leads, not third-party trainers reading from slides. Bring your real-world questions and leave with answers.
2. First look at the 2027 product roadmap. You'll see what's shipping next before anyone else, including the AI-native features Rev.io's internal dev team has been building, billing and PSA enhancements, and where the platform is headed for the next year.
3. Direct access to Rev.io leadership. CEO, product leaders, and the channel team are on the floor for all three days. If you've got a hard question or a roadmap request, this is when you get the answer instead of waiting on a support ticket.
4. Peer conversations that turn into real revenue. Evening networking events are where the real work happens. Founders trading playbooks, ops leaders comparing notes on tool stacks, and partner introductions that turn into deals by Q4.

Summit 2026's Agenda & Speakers

The full 2026 lineup is being finalized and will drop in the coming weeks. To set expectations, here's what shipped last year. Rob Rae, Corporate VP of Communities and Ecosystems at Pax8, gave the 2025 keynote on the convergence of IT and telecom and what it means for MSPs and CSPs heading into the next chapter. Rob also serves on Rev.io's Board of Directors.

Beyond the keynote, the 2025 agenda included two-plus hours each of Billing and PSA deep dives, a Sales and Marketing workshop with Laura Johns of The Business Growers, partner sessions, and the Punch Bowl Social networking event everyone keeps asking about.

2026 will be even bigger. More speakers, a longer agenda, and a few names that haven't been announced yet but should make for some sharp sessions. Until the new lineup is live, the 2025 agenda below is a fair reference for what to expect.

Sessions for 2026 will run across eight tracks so you can build a schedule around what matters to your role:

• Keynote: Industry-shaping talks from leaders driving where managed services and telecom are heading next.
• Product: Deep dives into what's new, what's coming, and how to get more out of what you already use.
• Workshop: Hands-on, working sessions where you build, configure, or troubleshoot live.
• Community: Run by Brook Lee and the channel team. Peer-led conversations on running a better service business.
• Billing: Usage rating, telecom tax, consolidated invoicing, and the workflows that protect margin.
• PSA: Ticketing, dispatch, time tracking, and the automation that scales a service desk.
• Security: EDR, RMM, and the managed security plays growing margin for converged providers.
• Payments: What it takes to get paid faster and reduce manual reconciliation.

5 Reasons You Don't Want to Miss Rev.io Summit 2026

Every year matters, but a few things are converging in 2026 that make Summit harder to skip than usual.

FROM SUMMIT 2025

Inside the room

Scenes from three days of keynotes, deep dives, and the kind of conversations that don't happen on Zoom.

1 / 10

 

Here are the five reasons your team should be in the room:

1. The MSP market is moving fast and yesterday's playbook isn't going to cut it. The global MSP industry is over $300 billion in 2026 and projected to top $800 billion by 2032. The shops gaining ground are the ones running leaner, automating harder, and bundling smarter. Summit is where those plays get traded.
2. Cybersecurity isn't a nice-to-have service anymore. ScalePad's 2026 MSP Trends Report found cybersecurity is both the most-delivered service (55%) and the top growth priority (41%) heading into the year. Summit has a dedicated Security track because this is where margins are heading.
3. AI is rewriting how every back office runs. Rev.io's internal dev team is shipping AI-native features faster than legacy PSAs can keep up, and you'll see them first at Summit. If you're trying to figure out where to apply AI in your operation without buying into hype, this is where to start.
4. Convergence is happening whether your platform is ready or not. Voice and IT keep colliding on the back end. MSPs are adding telecom. CSPs are adding managed IT. Connectivity-only providers and pure-play MSPs are both feeling the squeeze. Summit is where the people figuring it out compare notes in person.
5. You'll see the 2027 roadmap before anyone else. Direct access to product leadership, an early look at what's shipping in the next year, and a chance to push back on the roadmap before it's locked in. That's worth the trip on its own.

Summit 2026 Registration & Tickets

Registration is open. Early-bird pricing is live through May 31, 2026, and prices step up from there. The sooner you grab a seat, the more you'll save.

Two ticket tiers for 2026:

• Standard ($475 early bird): Full three-day pass with access to all sessions, meals during event hours, and evening networking events.
• Premium ($650 early bird): Everything in Standard, plus priority check-in, VIP lounge access, and an invitation to the exclusive VIP Experience.

Group rates are available for teams of three or more, which is usually the right move. Send your owners with your ops or sales leaders and you'll be making real decisions on the flight home.

Where Summit Happens This Year

Summit 2026 is hosted at the Renaissance Atlanta Waverly Hotel & Conference Center, 2450 Galleria Parkway SE in Atlanta, Georgia. On-site rooms, full conference space, restaurants, fitness center, and walking-distance access to Cumberland Mall.

A discounted room block is reserved at the Renaissance Waverly and booking details go out via email after you register. If you're flying in, Hartsfield-Jackson is a quick ride from the venue.

Conclusion: Your Seat at Summit 2026

If you're running a service business through all this convergence, you don't need another conference that talks at you for two days. You need three days with the people building the platforms, running the operations, and writing the playbooks that work in the field.

Rev.io Summit is where that happens. The full lineup of sessions and speakers drops in the coming weeks. Until then, lock in your seat, grab your hotel room, and get notified the moment the agenda goes live. Register for Rev.io Summit 2026.

Rev.io Summit Frequently Asked Questions