Rev.io Delivers the Future of Service Provider Operations: AI-Powered, Automation-Rich, Built to Scale
FOR IMMEDIATE RELEASE
ATLANTA, GA – September 1, 2025 - After months of anticipation and early access success, Rev.io today announces the general availability of its next-generation platform—a bold reimagining of PSA software purpose-built for modern MSPs.
Since acquiring Tigerpaw in 2023, Rev.io has been hard at work blending 20+ years of billing expertise with an entirely new approach to service automation. The result? A unified platform that delivers PSA, communications billing, RMM, and payment—all in one intelligent, integrated experience.
“Too many MSPs are stuck stitching together tools that were never designed to work together,” said Evan Rice, COO & President at Rev.io. “We built the Rev.io platform from the ground up to give service providers a smarter, faster, all-in-one alternative—and with this launch, we’re delivering on that promise.”
“This platform is more than just a product, it’s a foundation for growth,” said Brent Maropis, CEO at Rev.io. “We’re bringing everything together across the entire business stack—communications billing, PSA, payments, RMM—and delivering it in a unified, AI-driven experience unlike anything this industry has seen. With the Rev.io Community and our new CommerceHub marketplace, we’re creating an ecosystem where providers can expand faster, connect deeper, and amplify their growth. Our vision is simple: to go above and beyond for our customers so they can go above and beyond for theirs.”
Here’s what’s new with the full launch:
AI-Native from the Ground Up
Ask questions. Get insights. Act faster. With new built-in AI capabilities,
Rev.io lets you:
- Query your business in natural language to instantly build powerful dashboards
- Uncover trends, forecast demand, and track KPIs without complex setup
- Auto-generate clean, professional service documentation from a technician’s quick notes
From frontline automation to executive visibility, Rev.io’s AI engine is transforming how teams operate, make decisions, and deliver value.
RMM & Security: Manage and Protect from a Single Pane of Glass
Rev.io now offers Remote Monitoring and Management (RMM) and Security tools -empowering MSPs to:
- Monitor client endpoints in real time
- Automate maintenance, updates, and alerts
- Proactively detect and resolve issues before they become outages
- Deploy security policies and tools to protect clients from evolving threats
With RMM integrated into Rev.io’s service desk, support teams can detect, resolve, and respond to issues faster, giving service managers and executives real-time visibility and ensuring clients get quicker, more seamless support.
Rev.io Community: Where Growth-Minded Providers Connect
Launching alongside the platform is Rev.io Community, the go-to hub for service providers who want to stay ahead. Customers get first looks at upcoming product innovations, collaborate with peers to unlock new revenue strategies, and access real-time support from the Rev.io team—all in one place.
Whether you’re scaling your business, optimizing operations, or just looking for smarter ways to grow, Rev.io Community is where the most forward-thinking providers come to connect, learn, and lead.
CommerceHub: Inventory. Procured. Delivered.
Rev.io’s new CommerceHub empowers MSPs to procure and distribute inventory instantly, removing the friction from quoting and fulfillment. Whether managing hardware, licenses, or bundled services, CommerceHub simplifies it all, directly from the platform.
One Platform. Everything You Need.
With this general release, Rev.io delivers Professional Services Automation (PSA), telecom-grade communications billing, payments along with RMM and Security tools—into one intelligent system. It’s the next evolution of service provider operations: AI-powered, automation-rich, and ready to scale with your business.
To learn more about Rev.io’s new platform, visit www.rev.io.
About Rev.io
Rev.io delivers AI-powered PSA, billing, and automation solutions for MSPs and communications providers. With over two decades of experience and a relentless focus on innovation, Rev.io helps businesses simplify operations, accelerate growth, and deliver exceptional service—all from a single pane of glass.
Media Contact
Jennifer Hopkins
CMO